Privacy Policy

Last Updated: 07 June 2023

Welcome to Clipprs (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Information

  • When you register or use our App, we may collect personal information such as your name, email address, phone number, and payment details.

Booking Information

  • We collect details of your bookings, including the services booked, the time and date of appointments, and the location of the barbershop.

Usage Data

  • We collect information on how you use our App, such as your interaction with the app features, the pages you visit, and other actions within the App.

Device Information

  • We may collect information about your device, including the device’s unique ID, IP address, operating system, and browser type.

Location Information

  • With your consent, we may collect and process information about your device’s location to provide location-based services.

 

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services, including processing your bookings and payments.
  • To communicate with you, including sending booking confirmations, reminders, and promotional materials.
  • To personalise your experience and provide customer support.
  • To improve our App and services by analysing usage trends and preferences.
  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with:

  • Barbers and Barbershops: To facilitate your bookings and provide the requested services.
  • Service Providers: To help us operate and improve our App and services, such as payment processors and analytics providers.
  • Legal Authorities: If required by law or to protect our rights and property.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal data, no security system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

6. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:          customerservice@clippersapp.com

Address:   20-22 Wenlock Road London N1 7GU

By using our App, you acknowledge that you have read and understood this Privacy Policy.

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